Privacy Policy

1. Controller

The controller responsible for this website is:
Zerdox Experience UG (haftungsbeschränkt)
Leiblstr. 5
67136 Fußgönheim
Germany
Represented by: Andreas Keller
Email: contact@zerdox.com

2. General information

We take the protection of personal data seriously. Personal data is any information that can be used to identify you directly or indirectly, such as your name, email address, IP address or usage data.

We process personal data only where it is necessary to provide this website, respond to requests, fulfill contractual obligations, comply with legal obligations, improve our services or where you have given consent.

3. Hosting

This website is hosted by Vercel Inc. When you visit this website, technical data such as your IP address, browser type, operating system, referring URL, date and time of access may be processed in server log files.

This processing is necessary to provide, secure and improve the website, prevent abuse and ensure technical stability.

4. Contact by email

If you contact us by email, we process the information you provide in order to respond to your request. This may include your email address, your name and the content of your message.

Our email inboxes are operated through our email hosting provider. We use this information only to process and respond to your request and, where required, to document business communication.

5. Email communication and Brevo

We may use Brevo for email communication, newsletters, transactional emails or follow-up messages. If you subscribe to an email list, request a download, purchase a digital product or otherwise provide your email address for communication, your email address and related information may be processed by Brevo for the purpose of sending the requested communication.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the respective email or by contacting us at contact@zerdox.com.

6. Payment processing

If you purchase a digital product, payment and order processing may be handled by an external checkout or payment provider such as Digistore24 or another provider. The provider processes the data required for checkout, payment, invoicing, delivery and order fulfillment.

The privacy information and terms shown during checkout also apply to the purchase process. We may receive order-related information from the checkout provider, such as name, email address, purchased product, transaction status and payment-related metadata, in order to deliver the product and provide customer support.

7. Cookies, analytics and Microsoft Clarity

This website may use cookies and similar technologies. We currently use Microsoft Clarity to understand how visitors interact with our website, including usage patterns, heatmaps and session-related analytics.

Microsoft Clarity is only loaded after you have accepted analytics cookies through our cookie banner. If you reject non-essential cookies, Microsoft Clarity will not be loaded by this website.

The information collected through Microsoft Clarity helps us improve the structure, usability and performance of this website. This may include technical information such as device type, browser, pages visited, clicks, scrolling behavior and interaction patterns.

8. Advertising and tracking tools

Advertising tools such as Meta Pixel, Google Analytics, Google Ads tracking or similar services may be added in the future to measure website performance and advertising results. Where legally required, these tools will only be used after consent.

If additional analytics or advertising tools are added, this Privacy Policy will be updated accordingly.

9. Legal basis for processing

We process personal data where it is necessary to provide this website, respond to requests, fulfill contractual obligations, comply with legal obligations, protect legitimate interests or based on consent where required.

Where processing is based on consent, you may withdraw your consent at any time with effect for the future.

10. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless longer retention periods are required by law, for example for tax, accounting or business documentation purposes.

11. International data transfers

Some of the service providers we use may process data outside the country in which you are located. Where required, appropriate safeguards are used to protect personal data in accordance with applicable data protection laws.

12. Your rights

Depending on your location, you may have rights to access, correction, deletion, restriction of processing, objection, data portability and withdrawal of consent.

You may contact us at any time using the email address below:
contact@zerdox.com

13. California and US privacy rights

If you are located in the United States, certain state privacy laws may provide additional rights regarding access, deletion, correction or opting out of certain data uses. If such rights apply to you, you may contact us at contact@zerdox.com.

We do not intentionally sell personal information. If our use of advertising or analytics tools is considered a “sale” or “sharing” of personal information under applicable law, you may contact us to exercise your opt-out rights where applicable.

14. Updates

We may update this Privacy Policy when our website, tools, providers, business processes or legal requirements change. The current version is always available on this page.